Support

Email [email protected] for help with puzzles, a bug report, a billing question, a privacy question or a data request. Include your player name (Me tab), device model, app version and what happened. A screenshot helps. Never send passwords or payment details.

Your progress is tied to your Unrust account. To keep it when you change or reset your device, link Apple, Google or email in Me → Settings → Account before you switch, then sign in with the same method on the new device. Progress on an anonymous account that was never linked cannot be recovered.

If Pro does not show after buying, or after reinstalling, open the Pro screen and tap Restore purchases while signed in to the same App Store or Google Play account.

To cancel a subscription: on iPhone or iPad, open Settings → your name → Subscriptions → Unrust; on Android, open Google Play → Profile → Payments & subscriptions → Subscriptions → Unrust. Refunds are handled by Apple or Google.

Choose personalised or non-personalised ads in Me → Settings → Privacy. Unrust Pro removes ads. Reminders, streak warnings, friend nudges and duel invites can each be turned off in Me → Settings → Notifications.

Open Me → Settings → Account → Delete account. You are signed out everywhere at once, and your data is erased within 30 days. Deleting your account does not cancel a subscription; cancel it in the store first. If you cannot open the app, email [email protected]. Details are in the Privacy Policy.